Assistant Tire and Auto Service Store Manager

Zeller Tire & Auto Center • Full-time • New Milford, CT, US • $50k / year • 8m ago

We are looking for a results driven retail Assistant Tire and Auto Service Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Responsibilities

Customer Service
Drive store sales & promotions with superior tire salesmanship
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of positive behavior and high performance
Build customer satisfaction and loyalty
Create positive results for teammates, customers and the company
Understand alternative tire sourcing and competitors
Attend paid training to stay up to date with new developments in the tire and automotive service industry
Other duties as assigned

Skills

Proven successful experience as a retail manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Exceptional communication and interpersonal skills
BS degree in Business Administration or relevant field would be a plus but not required

Required

MINIMUM THREE YEARS OF TIRE SALES EXPERIENCE
Demonstrated success in retail sales management
Ability to work a retail schedule including Saturdays
Problem solving as it relates to customer complaints
Aptitude to manage inventory, order scheduling and ongoing merchandising displays
Ability to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
Teammate and customer communication skills
Negotiation and conflict resolution
Clean driving record

BASE SALARY $50K-$75K WITH $5K - $10K MINIMUM ADDITIONAL COMMISSION ANTICIPATED

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits: