Service Advisor Automotive No Weekends

next auto care • Full-time • Highlands Ranch, CO, US • $60k - $150k / year • 4d ago

Job Overview
This role is built for an elite Service Advisor who can keep a busy shop moving efficiently while maintaining excellent customer relationships. You’ll be trusted to manage the front of house along with the other advisors, maximize shop productivity, and deliver a customer experience that keeps people coming back. If you’re a proven performer who wants rewarded for your skills and is looking for a place to call home for the rest of your career, this is the opportunity for you!

Greet customers and assess their vehicle service needs while providing exceptional customer service.
Utilize automotive diagnostics skills to identify issues and recommend appropriate services or repairs.
Prepare accurate auto estimates for services, including oil changes, brake repairs, transmission work, and more.
Upsell additional services based on customer needs and vehicle maintenance schedules.
Collaborate with service technicians to ensure timely completion of repairs and maintenance tasks.
Maintain detailed records of services performed, parts used, and customer interactions.
Manage customer accounts effectively.
Stay informed about new automotive technologies and repair techniques to provide informed recommendations.

Qualifications

Minimum 5 years experience as service advisor in a high volume independent repair with a strong understanding of automotive service management.
Proficiency in mechanical knowledge.
Familiarity with automotive diagnostics and the ability to interpret diagnostic reports.
Strong customer service skills with a focus on building relationships and ensuring satisfaction.
Experience in sales or upselling services is highly desirable.
Ability to work collaboratively in a fast-paced environment while managing multiple tasks efficiently.
Excellent communication skills, both verbal and written. Join our dedicated team as a Service Advisor where your expertise will contribute to delivering outstanding service to our valued customers.

Job Type: Full-time

Pay: $60,000.00 - $150,000.00 per year

Benefits: