Internet Sales Manager

Confidential • Full-time • Owings Mills, Maryland, United States • $85k - $110k / year • 3w ago

Job description:

High line luxury store in Owings Mills is seeking an experienced Internet Sales Manager to join our growing team! As the Internet Sales Manager, you will be responsible for responding to Internet customer inquiries and ensure that the dealership actualizes its maximum profit potential on Internet sales. If you are a motivated individual with a passion for the automotive industry, we invite you to apply!

We offer:

Competitive pay structure.
Medical, dental, and vision insurance.
Paid vacation time.
Paid holidays.
401k retirement plan.
Unlimited career advancement opportunity with ongoing training.

Responsibilities:

Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
Has thorough knowledge of all dealership products and services.
Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
Check email frequently and respond to inquiries immediately. Deliver messages intended for other departments promptly. Notify customers that their messages have been forwarded to the appropriate personnel for prompt attention.
Ensure that the website address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens and all dealership advertising.
Research auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
Maintain an ongoing customer database to capture repeat business.
Keep abreast of new products, features, accessories etc., and their benefits to customers.
Train and mentor internet sales team on effective selling techniques.

Qualifications:

Must be familiar with Automotive / Dealership CRM systems.
Proven track record in automotive sales performance.
Demonstrated ability to lead, motivate and manage a team effectively.
Strong organizational skills as it relates to managing inventory, processes and administrative tasks.
Must have a valid driver’s license and sales

We are an equal opportunity employer and operate drug-free workplaces.

Job Type: Full-time

Experience: