AUTOMOTIVE SERVICE ADVISOR

Safford CJDR of Warrenton • Full-time • Warrenton, VA, US • $60k - $120k / year • 46m ago

About Us

Safford Chrysler Jeep Dodge Ram of Warrenton is a trusted leader in automotive repair and maintenance, dedicated to delivering top-quality service and customer satisfaction. We foster a team-oriented environment where employees are valued and supported, with opportunities for career growth.

Job Summary

We are seeking a customer-focused Automotive Service Advisor to join our team! As the first point of contact for customers, you will play a key role in ensuring a positive experience by providing expert guidance on vehicle service needs, coordinating repairs, and delivering top-tier customer service.

Key Responsibilities

Greet customers and assess their service needs
Provide clear explanations of recommended repairs and maintenance
Prepare accurate estimates, invoices, and work orders
Coordinate with technicians to ensure timely completion of services
Maintain strong customer relationships by addressing questions and concerns
Upsell services and products to enhance vehicle performance
Keep records of customer interactions and service history

Qualifications

✅ Previous experience as a Service Advisor or in a customer service role (preferred)
✅ Strong knowledge of automotive systems and repair processes
✅ Excellent communication and problem-solving skills
✅ Ability to multitask and stay organized in a fast-paced environment
✅ Proficiency with computer systems and repair order software
✅ A positive attitude and a commitment to customer satisfaction

Why Join Us?

⭐ Competitive pay + performance incentives
⭐ Health, dental, and vision insurance options
⭐ Paid time off and holidays
⭐ Career development and training opportunities
⭐ Friendly, professional, and team-oriented work environment

Job Type: Full-time

Pay: $60,000.00 - $120,000.00 per year

Benefits: