Car Sales Executive

Car cloud auto group • Full-time • Stafford, VA, US • $125k - $195k / year • 38m ago

Manager of Automotive Finance and Sales

Car Cloud Auto Group, situated in Stafford VA, invites applications for the position of Finance/Sales Manager. Candidates possessing the stipulated qualifications and eager to be part of our thriving dealership with expansive opportunities are urged to submit their resume and reach out to us.

Key responsibilities encompass but are not limited to:

Finance Duties:

Initiate a seamless transition from sales to finance during customers' vehicle acquisition process.
Uncover customers' financial needs through a comprehensive interview process.
Offer a detailed menu to customers elucidating their financing options and additional products to augment their vehicle ownership experience.
Develop advanced product knowledge to confidently suggest financing alternatives and other products to customers.
Handle finance transactions, including securing lender approval and ensuring strict adherence to all state and federal laws and regulations.
Undertake customer follow-ups to guarantee satisfaction.
Set and strive to meet sales targets.
Ensure punctual and compliant handling of all administrative procedures as per company policy.
Deliver a superior customer experience to promote loyalty.

Sales Duties:

Oversee daily leads and ensure prompt follow-ups by the sales team.
Maintain contact with less recent customers to avoid lead wastage.
Authenticate all inactive and lost leads in the system.
Confirm the accurate usage of tools by the sales team.
Endeavor to affirm appointments.
Organize weekly sales meetings and ensure diligent follow-ups.
Ensure meticulous completion of paperwork for retail deals.
Keep sales staff accountable for their actions and follow-through.
Develop and implement effective sales processes for optimal guest experience.
Guarantee 100% customer interaction.
Review retail deliveries to ensure customer satisfaction.
Oversee and approve all pending items on retail deals, ensuring diligent follow-through.
Monitor sales consultant commissions for accuracy.
Develop a best-practice sales manual and ensure its implementation.
Evaluate customer vehicles for purchase and oversee the transaction.
Assess trade vehicles for potential retail purchase.
Keep track of emails, phone calls, and customer notes on the record.
Negotiate deals to balance profit, customer satisfaction, and an exceptional buying experience.
Conduct monthly meetings with the dealership’s general manager to analyze forecasts and departmental profits.
Define monthly sales targets and formulate strategies to attain them.

Administrative Duties:

Oversee the usage of dealer tags.
Assist the comptroller in formulating and implementing policies.
Maintain records of passwords for various website logins.
Ensure all created documents are properly stored for future reference.

Inventory Duties:

Validate online listing of all vehicles with accurate photos.
Draft and update car descriptions, ensuring zero spelling errors.
Supervise the Inventory Manager, Lot Attendants, and Detailer.
Maintain a well-organized and immaculate lot.
Ensure prompt retail readiness of new inventory within 72 hours.
Monitor daily inventory and stay informed about the location of each vehicle.
Assist in identifying vehicles for wholesale.
Contribute to price comparisons to align our vehicles with current market value.
Ensure visibility of Buyers Guides in all vehicles on the lot.
Confirm that all vehicles listed for sale are in working condition and ready for retail.
Keep parking spaces clear and accessible for customers.
Monitor vehicle issues and report significant problems to the General Manager.
Stand in for the Inventory Manager during his/her absence.