Auto body Manager Estimator

Kingsautobodynj • Full-time • Westfield, New Jersey, United States • 3m ago

Overview
We are seeking a skilled Auto Estimator to join our dynamic team. The ideal candidate will possess a strong background in automotive service and repair, with the ability to accurately assess vehicle damage and provide detailed estimates for repairs. This role requires excellent customer service skills, mechanical knowledge, and the ability to communicate effectively with both customers and technicians. If you have dealership experience and a passion for the automotive industry, we want to hear from you!

Responsibilities

Evaluate vehicles for damage and determine repair needs based on visual inspections and customer input.
Prepare detailed estimates for repairs, including parts, labor, and time required.
Collaborate with service technicians to ensure accurate assessments and effective communication regarding repairs.
Provide exceptional customer service by explaining estimates clearly and addressing any customer questions or concerns.
Upsell additional services or repairs when appropriate, enhancing customer satisfaction and service revenue.
Maintain accurate records of estimates, repairs, and customer interactions in the company database.
Stay updated on industry trends, new technologies, and best practices in automotive repair and estimating.

Qualifications

Previous experience in auto estimating or a related field is preferred.
Strong mechanical knowledge with experience in automotive diagnostics, vehicle maintenance, and repair processes.
Familiarity with various automotive services including oil changes, brake repair, alignment, suspension work, tire service, air brake systems, shocks & struts, transmissions, diesel engine repair, and auto body repair.
Excellent customer service skills with the ability to communicate effectively with customers and team members.
Experience in sales or upselling within an automotive context is a plus.
Proficient in cash handling procedures related to automotive services.
A background in dealership operations or auto service management is highly desirable.
Service writing experience is advantageous for understanding customer needs and documenting repairs accurately. Join our team as an Auto Estimator where your expertise will contribute to delivering high-quality service while ensuring customer satisfaction!

Job Type: Full-time

Work Location: In person