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Automotive Service Manager

Elite Recruiting Services • Full-time • City of Industry, California, United States • $8k - $12k / month • 4w ago

Confidential – Automotive Service Manager (Import Dealership)

Location: Puente Hills Auto Mall, CA

Pay: $8,000 - $12,000 per month

Job Type: Full-Time

Lead a High-Performing Service Team

A well-established import dealership in the Puente Hills Auto Mall is seeking an experienced Automotive Service Manager to lead a busy, customer-focused service department.

This is an excellent opportunity for a proven dealership leader who thrives in a fast-paced environment, knows how to drive profitability, and is passionate about delivering exceptional customer service.

What You'll Do

Manage and lead a team of approximately 15 service department employees
Oversee daily service operations to maximize efficiency and productivity
Coach, mentor, and develop service advisors, technicians, and support staff
Monitor department performance, labor sales, gross profit, and CSI
Ensure repair orders are completed accurately and efficiently
Maintain strong communication between customers, advisors, technicians, and management
Manage workflow, scheduling, and department capacity
Maintain manufacturer and dealership standards
Recruit, train, and retain top-performing employees
Create a positive, accountable, and results-driven work environment

Qualifications

Previous Automotive Service Manager experience required
Dealership experience required
Strong leadership and team management skills
Proven ability to improve productivity, profitability, and customer satisfaction
Excellent communication and organizational skills
Experience with an import dealership is a plus
Experience with dealership management software preferred