Automotive Service Manager

Hyundai of Glendale • Full-time • Glendale, California, United States • $8k - $12k / month • 2m ago

Overview

At Hyundai of Glendale we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
We are seeking an experienced and detail-oriented Automotive Service Manager, where you'll lead a high-energy service department dedicated to delivering exceptional vehicle care and customer satisfaction. In this pivotal role, you will oversee daily operations, manage a talented team of technicians and service advisors, and ensure that every vehicle leaving the shop meets the highest standards of quality and safety. Your expertise will drive efficiency, foster a positive work environment, and promote growth through excellent customer service and strategic upselling. If you thrive in a fast-paced setting and are passionate about automotive excellence, this is your opportunity to make a significant impact!

Duties

Supervise daily service department operations, ensuring smooth workflow and timely vehicle turnaround
Lead, motivate, and develop a team of technicians and service advisors to achieve performance goals
Oversee vehicle diagnostics, repairs, and maintenance including oil changes, brake repairs, transmissions, suspension work, tire services, alignments, shocks & struts, air brake systems, diesel engine repairs, and auto body repairs
Implement effective upselling strategies to maximize revenue while providing honest recommendations to customers
Manage service writing and auto estimating processes to accurately document repairs and communicate with customers
Ensure compliance with safety standards and maintain a clean, organized work environment
Handle cash transactions accurately and oversee parts inventory management

Qualifications

Proven dealership experience with strong knowledge of automotive service management practices
Extensive mechanic experience with expertise in automotive diagnostics and repair procedures
Familiarity with a wide range of automotive systems including transmissions, oil changes, brakes, suspensions, alignments, tire services, diesel engines, shocks & struts, air brakes, and auto body repair
Excellent customer service skills with the ability to communicate technical information clearly and professionally
Strong sales acumen with experience in auto estimating and upselling techniques
Ability to lead a team effectively while managing multiple priorities in a fast-paced environment
Mechanical knowledge complemented by hands-on experience as a service technician or mechanic is highly desirable

Join us in shaping the future of automotive care! We’re committed to empowering our employees through ongoing training opportunities and fostering a collaborative workplace where your skills can truly shine. If you’re driven by results and passionate about delivering top-tier auto service experiences, we want to hear from you!

Pay: $8,000.00 - $12,000.00 per month

Work Location: In person