Automotive Service Advisor

Vann York Auto Group • Full-time • High Point, North Carolina, United States • 4m ago

Service Advisor

Overview

For over 50 years, Vann York Automotive Group has been, and continues to be, a great organization to have a Rewarding career. As we continue to grow, we need a Full-Time Service Advisor to join our team of dedicated professionals. If you're looking for an organization that values it's employees, this is your sign to go ahead and apply today!

Rewarding pay is based on knowledge, skills, and experience.

Employee Perks (in addition to standard health benefits)

Training
401(k) Plan with Company Match
PTO - Paid Time Off
Company-paid Life Insurance
Product and Service Discounts
Weekly Pay
Opportunity for Career Advancement with a Growing Company
Access to tickets for local sporting events

Responsibilities

Schedule appointments for service/maintenance/recall work
Greet customers and inspect their vehicle
Advise customers about necessary/suggested services and costs
Follow the status of the customer's vehicle from service bay entry through the completion of work
Keep customers informed of any changes that occur
Upon completion of work, review the work order with the customer to assure all concerns are addressed
Maintain high CSI scores and provide a completely satisfying customer experience
Maintains professional appearance
Keeps work area clean
Other tasks as assigned

Requirements

Some experience is preferred
General knowledge of vehicle mechanical operations
A positive attitude, good customer service, and communication skills
Self-motivated and thrives in a fast-paced team environment
Good work ethic, computer skills, professional appearance

Terms

We are an equal-opportunity employer

Vann York Auto Group appreciates our employees and invests in their success! We believe positive relationships with our employees lead to positive relationships with our customers. Generations of car owners have trusted Vann York Auto Group for all their transportation needs because of the great work of our professional, loyal staff. Enjoy a rewarding career with our growing company! Apply now and join our team!

Benefits: