Automotive Service Advisor

Horne Kia • Full-time • Gilbert, Arizona, United States • $8k - $10k / month • 1w ago

Horne Kia – Gilbert, AZ
Full-Time | 4 Day Work Week | $8,000–$10,000+ Per Month
Top Performers Wanted | Career Growth Opportunity

Horne Kia is actively seeking experienced Automotive Service Advisors to join our award-winning team in Gilbert.

If you are a customer-focused professional with a proven track record in automotive service sales, exceptional communication skills, and a passion for delivering world-class customer experiences, we want to hear from you.

This is an outstanding opportunity to join one of Arizona's most respected automotive groups, where top performers are recognized, rewarded, and provided with opportunities for long-term career advancement.

Compensation & Benefits

$8,000–$10,000+ Per Month

Benefits Include:

4 Day Work Week
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off (PTO)
Employee Discounts on Vehicles, Parts, and Service
Ongoing Training and Professional Development
Career Advancement Opportunities
Long-Term Job Stability
Supportive Team Environment

Why Join Horne Kia?

At Horne Kia, we pride ourselves on fostering a culture where teamwork, innovation, and personal growth thrive.

Diverse, energetic, and fast-paced work environment
Team-oriented culture built on respect and collaboration
Opportunities to develop your skills and advance your career
Leadership team committed to employee success
Performance-driven environment that rewards results
Part of one of Arizona's most respected automotive groups

Our team members are the foundation of our success, and we are committed to helping them achieve their personal and professional goals.

Position Overview

As an Automotive Service Advisor, you will serve as the primary point of contact between customers and the service department. You will be responsible for understanding customer concerns, recommending maintenance and repair services, coordinating repairs, and ensuring every guest receives an exceptional experience.

Responsibilities

Greet customers promptly and professionally
Listen to customer concerns and accurately document vehicle needs
Prepare repair orders and service recommendations
Recommend maintenance and repair services based on vehicle inspections and manufacturer guidelines
Coordinate with technicians to ensure efficient workflow and timely vehicle delivery
Communicate repair updates and recommendations to customers
Maintain high levels of customer satisfaction and retention
Review completed repairs with customers and explain services performed
Ensure compliance with dealership and manufacturer processes
Consistently exceed CSI and customer experience expectations

Qualifications

2–5 years of Automotive Service Advisor experience required
Dealership Service Advisor experience required
High school diploma or equivalent required
Valid driver's license required
Excellent written and verbal communication skills
Strong organizational and multitasking abilities
Self-motivated and goal-oriented mindset
Ability to work independently while maintaining attention to detail
Proven ability to thrive in a fast-paced dealership environment
Commitment to delivering exceptional customer service

Ideal Candidates May Have Experience As:

Automotive Service Advisor
Service Writer
Automotive Service Consultant
Dealership Service Advisor
Service Lane Advisor
Customer Service Advisor
Automotive Service Manager
Assistant Service Manager
Fixed Operations Professional

Apply Today

If you're an experienced Service Advisor looking for a dealership that offers exceptional earning potential, career growth opportunities, and a culture built around employee success, apply today.

Join Horne Kia and become part of a team dedicated to delivering outstanding customer experiences while building a rewarding automotive career.

Pay: $8,000.00 - $10,000.00 per month

Benefits: