Customer Service Representative

Atlantic Autobody Carstar • Full-time • Lowell, MA, US • $20 / hour • 4m ago

We continue to experience exceptional growth both in our industry and local markets. As a result, we are adding an additional experienced Customer Service Representative to our operational model. The successful candidate must have a minimum of 2 years of customer service experience; be computer and technology proficient; have excellent communication and organizational skills; strong people person attitude, have dependable transportation and a valid driver's license. Knowledge of vehicles a plus. The Customer Service Representative position will be handling a high volume of phone traffic and interaction with customers each day and all related administrative tasks needed for repair work orders. Additionally, the incumbent will manage appointment scheduling, payments, tow and rental agreements. Must have a positive and enthusiastic attitude and the ability to work with others as a team member and contribute to team and individual goals and objectives. We are looking for the best of the best to meet the huge demand for our services. We have earned an exceptional reputation for collision repair by going above and beyond to ensure that every customer is completely satisfied with their repair. We are also highly vested in the principles for the success of our employees, our business partners, and we are committed to giving back to the communities in which we operate, and employees and customers live. This is evident in the many fund raisers for charities we sponsor and our association with Cystic Fibrosis. No one works harder to be the industry leader totally committed to customer and employee satisfaction, quality repairs, integrity and teamwork. We offer some of the best compensation and benefit plans in the region. We offer: * Weekends off * Paid time off * Medical health benefits, 401(k) retirement plan * Holiday pay * Training * Strong growth company with most insurance relationships * Working with a successful team.

Compensation will be respective to the candidates proven ability and experience.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits: