Overview
- The Customer Service Associate supports customers with automotive questions, service needs, and product or repair inquiries.
- This role calls for clear communication, attentive listening, and a helpful, professional approach.
Duties
- Respond to customer questions about automotive products, services, appointments, and repair processes.
- Help customers understand available service options and coordinate next steps with the appropriate team.
- Record customer requests accurately and follow up to support timely resolution.
- Your impact: Clear, responsive assistance helps customers make informed decisions and move forward with their automotive needs.
Skills
- Strong verbal and written communication, active listening, and customer service skills.
- Ability to stay organized, manage multiple requests, and maintain a courteous manner.
- Interest in automotive products or services; familiarity with automotive terminology or customer service systems is helpful.
Benefits
- Health Insurance
- Life Insurance
- Vision
- Dental
- 401K
- Monthly paid lunches
- Holiday Party
Pay: $18.00 - $35.00 per hour
Expected hours: 40.0 – 47.5 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
