Assistant Park Manager

Truck Country • Full-time • Hampshire, Illinois, United States • $55k / year • 3w ago

Truck Country is looking for an Assistant Parts Manager to support the daily operations of our Parts Department and help provide exceptional service to our customers.

This is a great opportunity for someone with parts or service experience who enjoys working with customers, solving problems, managing inventory, and supporting a team.

What You’ll Do

Facilitate the sale and delivery of truck parts to customers
Answer incoming parts calls and assist walk-in customers
Identify and troubleshoot the correct parts for customers
Process parts orders from beginning to end
Manage and track special-order parts
Review and submit daily stock orders to maintain appropriate inventory levels
Help maintain accurate stocking levels and coordinate maintenance
Monitor sales and pricing to support department profitability
Work with outside sales staff to ensure customers are contacted and parts are delivered on time
Assist with counter staff scheduling and department coverage
Help maintain the parts department, retail counter, will-call and customer display areas
Process warranty requests and cash transactions when needed
Inspect and manage exchange cores
Support parts staff training and product knowledge
Assist with recommending new parts to stock and identifying customer buying trends
Perform other related duties as assigned

What We’re Looking For

High school diploma or equivalent
Medium- or heavy-duty truck parts or service experience preferred
Strong knowledge of trucks, diesel engines, air brakes, driveline, axles and transmissions preferred
Strong automotive parts experience may also be considered
Good customer service, communication, telephone and organizational skills
Ability to operate a computer
Strong attention to detail
Ability to lift up to 75 lbs.
Regular, punctual on-site attendance

Pay: From $55,000.00 per year

Benefits: