Job Summary
We are seeking a dynamic and motivated AUTOMOTIVE BDC (Business Development Center) representative to join our fast-paced automotive sales team. In this role, you will be the first point of contact for potential customers, managing inbound and outbound communications to generate leads, schedule appointments, and support dealership sales efforts. Your energetic approach and excellent communication skills will help build lasting customer relationships, drive high-end sales, and contribute to achieving our dealership’s growth objectives. This paid position offers an exciting opportunity to develop your sales expertise within the automotive industry while providing exceptional customer service.
Responsibilities
- Manage incoming customer inquiries via phone, email, and online platforms with professionalism and enthusiasm.
- Conduct outbound calls to prospective clients, utilizing cold calling techniques to generate new sales opportunities.
- Build and maintain a robust sales pipeline by qualifying leads and scheduling appointments for the sales team.
- Support the dealership’s inventory management by understanding vehicle features, financing options, and upselling opportunities.
- Utilize Customer Relationship Management (CRM) software to track interactions, update client information, and follow up on leads efficiently.
- Assist in closing deals by coordinating with sales managers and finance departments to ensure smooth deal processing.
- Develop strong client relationships through effective communication, negotiation, and personalized service to foster customer loyalty.
Experience
- Proven experience in automotive sales or retail sales with a focus on high-end or passenger car sales is preferred.
- Demonstrated success in outside sales, B2B (business-to-business) sales, or outbound tele-sales roles.
- Strong negotiation skills with a track record of closing deals and achieving sales targets.
- Multilingual abilities are highly valued to connect with diverse customer bases.
- Familiarity with automotive financing options, inventory management, and CRM software is advantageous.
- Exceptional organizational skills combined with excellent phone etiquette and communication skills.
- Experience managing a sales pipeline, upselling techniques, and customer relationship building in a dealership environment is desirable.
Join us as an AUTOMOTIVE BDC professional where your enthusiasm for cars and passion for customer service will fuel your career growth! We’re dedicated to empowering our team members through ongoing training, supportive management, and opportunities for advancement—all within a vibrant automotive setting that values your contributions every step of the way.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
