Automotive Sales BDC Team Manager

Blueprint Inc. • Full-time • Gardena, California, United States • $84k - $150k / year • 2w ago

Automotive Sales BDC Manager

Gardena, CA

Up to $150k+/yr-Competitve Base Salary ( $7000/mo.)+ Uncapped Performance Bonuses

This is a hands-on management role. Prior BDC or automotive sales management experience is required.

A well-established, single-point automotive dealership in Gardena, CA is seeking an experienced Automotive Sales BDC Manager to lead, develop, and scale our Sales BDC operation. This role is ideal for a proven BDC Manager or Sales Manager who has successfully led teams, driven appointment show rates, and held employees accountable to performance metrics.

If you are currently managing (or have managed) people—not just leads—and thrive in a performance-driven dealership environment, we want to speak with you.

What You’ll Do

As the BDC Manager, you will have full ownership of the department’s performance, culture, and results. Blingual Preferred (Spanish) but not required

Leadership & Management

Lead, coach, and hold accountable a team of BDC Representatives
Recruit, hire, train, discipline, and develop team members
Conduct daily huddles, call reviews, and one-on-one performance meetings
Establish and enforce departmental processes, expectations, and standards
Build a positive, high-performance culture focused on accountability and results

Operational & Performance Responsibilities

Oversee inbound and outbound sales calls, internet leads, text, and email communication
Drive appointment volume, show rates, and showroom traffic
Monitor CRM activity, call quality, follow-up cadence, and lead response times
Analyze KPIs and performance metrics to identify gaps and improvement opportunities
Prepare and present BDC performance reports to dealership leadership
Collaborate with Sales Managers and leadership to align department goals

Subject Matter Expertise

Maintain expert-level knowledge of OEM products, dealership promotions, and sales processes
Continuously improve operational efficiency through process refinement and best practices

Required Experience (Applicants Without This Experience Will Not Be Considered)