Job Summary
A high-volume, top-ranking Toyota dealership is seeking an exceptional, results-driven Automotive General Manager with a proven track record of leadership, operational excellence, and measurable success.
The ideal candidate is a hands-on automotive executive with the strategic vision, experience, and leadership ability to oversee sales and service operations, drive market share, maximize profitability, optimize inventory, and build high-performing teams.
We have an established foundation, a strong market presence, and a successful operation, but significant opportunities remain to elevate performance and achieve even greater results.
We are not looking for someone to simply maintain success. We are looking for a true leader and operator who can take it to the next level.
If you have the experience, competitive drive, and proven ability to move the needle, we want to hear from you.
Ideally you live in NY, NJ or CT.
Responsibilities
- Oversee fixed and variable operations, driving sales volume, gross profit, net profitability, market share, service absorption, and customer retention.
Skills & Qualifications (PLEASE READ)
- Proven leadership success as an Automotive General Manager or General Sales Manager, preferably in a high-volume Toyota or import franchise dealership.
- Highly process-driven leader who inspects what they expect, holds teams accountable, and consistently delivers measurable results.
- Strong understanding of both fixed and variable operations, dealership financial statements, and key profitability drivers.
- Technologically savvy and highly proficient in CRM and DMS systems, reporting, data analytics, and performance dashboards, with a strong understanding of modern sales and service support technologies, including AI-powered solutions, chat platforms, digital MPI (Multi-Point Inspection) tools, customer engagement systems, and workflow automation.
- Deep understanding of OEM reporting and market intelligence, including pump-in/pump-out, sales effectiveness, market share, and competitive positioning.
- Demonstrated ability to translate data into actionable strategies that increase sales, profitability, operational efficiency, and customer retention.
- Strong inventory management, F&I, fixed operations, and expense-control knowledge.
- Exceptional leadership, communication, organizational, and problem-solving skills.
- Forward-thinking, analytical, and comfortable leveraging technology and automation to improve employee productivity, customer experience, and dealership profitability.
The Opportunity
Join a high-volume, top-ranking Toyota dealership with a strong foundation and significant opportunity for continued growth. We are seeking a hands-on, process-driven automotive operator who leads by example, understands the numbers, inspects what they expect, and knows how to turn data into results.
We don't need someone to maintain success. We need someone who knows how to elevate it.
- Establish and execute strategic business plans with measurable goals and accountability across all departments.
- Lead, coach, and develop department managers while fostering a process-driven, performance-oriented culture.
- Inspect what you expect through consistent KPI monitoring, daily reporting, management accountability, and hands-on operational oversight.
- Maximize new and pre-owned vehicle sales, F&I performance, inventory turn, and front-end and back-end profitability.
- Drive fixed operations performance through increased customer-pay business, technician productivity, effective labor rates, parts profitability, and service retention.
- Leverage CRM, DMS, AI, data mining, and reporting analytics to identify opportunities, improve processes, and maximize departmental performance.
- Analyze OEM performance metrics, including pump-in/pump-out, market share, sales effectiveness, customer retention, and competitive market trends, to develop actionable growth strategies.
- Maintain accountability for departmental P&Ls, expense control, operational efficiency, and customer satisfaction.
- Ensure compliance with OEM standards, dealership policies, and applicable regulations.
Pay: $150,000.00 - $300,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
