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Automotive Service Advisor

GALAXY TOYOTA • Full-time • Eatontown, New Jersey, United States • $75k - $120k / year • 1m ago

AUTOMOTIVE SENIOR SERVICE ADVISOR

TOYOTA EXPERIENCE PREFERRED!

MUST HAVE MINIMUM 5 YEARS EXPERIENCE.

DYNAMIC AWARD WINNING TOYOTA SERVICE DEPARTMENT NEEDS A QUALITY SERVICE ADVISORS TO ADD TO OUR GROWING TEAM!

Competitive Pay Plan, Great Benefits, PTO, 401K plan, healthcare and other benefits.

Walk-in Applicants are also Welcome!

Due to volume and growth GALAXY TOYOTA is looking to add a Service Advisor to their team.

Benefits:

Opportunity to work at a high-volume Toyota dealership. Team focused culture with career growth potential. A generous, highly competitive salary, commission and benefits package, un-matched in the local industry including:

· Competitive Pay Plan

· Health, & Life Insurance, HSA

· 401(k) Retirement Plan

· PTO

· Employee/Family Vehicle Purchase Plan

· Long Term Job Security

· Lucrative Referral Program

Description:

A key role in the service department with the ability to make an impact, drive department revenue and customer satisfaction as the customers’ first touch point.

· Coordinate service appointment scheduling, obtain all customer and vehicle data, preferably prior to customer arrival.

· Greet customers in a timely, friendly manner and obtain vehicle information.

· Write up repair orders based on customers’ descriptions of vehicle maintenance issues and professional experience.

· Advise customers on the care of their cars, suggested preventative maintenance and educate customers on the value of maintaining their vehicles in accordance with manufacturers’ specifications.

· As key point of contact with customers, provide updates and manage expectations on estimated completion times, service expenses, and possible changes.

· Provide a complete and accurate written cost estimate for labor and parts.

Qualifications:

Dealership and CDK Experience Required.

· TOYOTA experience preferred

· 5+ years of related service department experience

· Must possess a high level of professionalism and outstanding customer service skills.

· Must have clean MVR and pass pre-employment drug screen and criminal background search.

· Computer proficient

· Valid driver's license

· Ability to commute to and work at the dealership location 100%

· Ability to work Saturdays

Job Type: Full-time