Automotive Service Advisor/Writer

Confidential • Full-time • Shoreline, Washington State, United States • $65k - $130k / year • 2w ago

Do you want to be a part of a rock solid reputable, family owned dealership? To join a top tier customer service team? This is where you can stop your search!!

Service Advisor assists the customer with appointments, creating repair orders, follows up with recommended services and vehicle needs. Provide estimates to the customer and obtains approval for repairs. After repairs, closes the repair order and assists the customer with payment.

Ability to achieve goals and objectives set by management.

Communicate with the parts department and technicians in order to complete repairs.

Schedule service appointments.

Greet and write clients up in a timely manner.

Verifies warranty or extended warranty coverage and assists with processing of claims.

Maintain highest customer satisfaction in accordance with Manufacturer's guidelines, Review Repair Orders to ensure work is completed

Ability to communicate effectively with both external and internal customers and employees.

Family owned dealership located North of Seattle. We are looking for long term employees, with advancement opportunities, Great benefits, 401K and competitive compensation. We value our employees and have a positive work environment. Located in the beautiful Pacific Northwest, All phases of outdoor activities are close by, Hunting, Fishing, Mountains, Hiking and more.

Job Type: Full-time

Pay: $65,000.00 - $130,000.00 per year

Benefits: