Automotive Service Manager

Browns Automotive Experts • Full-time • Albuquerque, New Mexico, United States • $80k - $110k / year • 1m ago

Brown’s Automotive Experts, the largest independent auto repair company in Albuquerque and Rio Rancho, is seeking a proven Automotive Store Manager to lead one of our busy, growing shops. We are a locally owned auto repair business with a strong reputation for quality car repair, outstanding customer service, and employee-focused culture.

We are proud to be an industry leader in automotive repair, offering an exceptional work-life balance, competitive pay, and professional training. As we continue to expand, we provide excellent opportunities for advancement and long-term career growth.

Job Responsibilities – Automotive Store Manager

As a Store Manager (Automotive Service Manager) you will:

Oversee daily operations of a high-volume automotive repair facility.
Manage shop workflow, processes, and performance to drive efficiency and profitability.
Act as both Store Manager and Service Writer, writing repair orders, interacting with customers, and recommending services with a customer-first mindset.
Lead, motivate, and develop a team consisting of a Shop Foreman, ASE-certified auto technicians, service advisor, general service technicians and shop staff.
Ensure the shop delivers high-quality car repair, truck repair, and fleet services with integrity and accuracy.
Track key metrics such as sales, gross profit, and customer satisfaction scores.
Excellent training aids to be a top performer including AI.
Participate in Leadership Training and Development

Qualifications – Ideal Candidate

Prior experience as an Automotive Store Manager, Automotive Service Manager, Service Advisor Manager, or Auto Repair Shop Manager.
Proven leadership and process management skills in the automotive service industry.
Strong background in customer service, automotive sales, and service writing.
Ability to build lasting relationships with customers and staff.
Desire to grow with a locally owned Albuquerque auto repair company that promotes from within.

Why Work With Brown’s Automotive Experts?

Competitive salary with performance-based bonuses.
Health, dental, and vision insurance.
401k retirement plan with company match.
Paid vacation and paid sick leave.
Monday–Friday work week (no weekends).
Ongoing automotive training and professional development.
A supportive, team-focused environment with career advancement opportunities.
We are expecting to hire the best candidate for this Role.

About Us

Brown’s Automotive Experts is proud to be New Mexico’s trusted name in automotive repair and maintenance. With multiple locations in the Albuquerque and Rio Rancho metro, we have become the go-to shop for oil changes, brake repair, diagnostics, transmission repair, A/C service, and complete auto repair. We believe in investing in our people and creating a workplace where both employees and customers feel valued.

Apply today to become a Store Manager with Brown’s Automotive Experts and join a company that is setting the standard for independent automotive repair in New Mexico.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits: