Heritage Handyman is now accepting applications for a Customer Service & Scheduling Coordinator in Belgrade, Montana!
Are you someone who enjoys helping people, staying organized, and keeping things running smoothly?
Do you take pride in being dependable, professional, and the person others can count on to solve problems and keep things on track?
At Heritage Handyman, we’re growing quickly and looking for someone who wants more than just a job — we’re looking for someone who wants to be an important part of a team that takes pride in helping homeowners and delivering excellent service.
This role is the voice of our company and the first impression our customers experience, so if you enjoy creating positive experiences and being the person who keeps everything organized behind the scenes, we’d love to meet you.
Pay: $22.00 – $25.00 per hour
Full-Time | In-Person Position
Why Work With Heritage Handyman
We believe great service starts with a great team. When you join Heritage Handyman, you’re joining a company that values professionalism, reliability, and people who truly care about the work they do.
We’re building a company culture where team members are supported, respected, and given the opportunity to grow along with the business.
Benefits Include:
- Competitive hourly pay based on experience
- Full-time, stable position
- 401(k) with company matching 3%
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Supportive, team-oriented work environment
- Opportunities for growth within a fast-growing local company
Here’s What You’ll Be Doing
As the Customer Service & Scheduling Coordinator, you’ll play a critical role in keeping both customers and technicians supported by:
- Answering inbound calls and assisting customers with inquiries
- Scheduling service appointments accurately and efficiently
- Coordinating daily schedules for field technicians
- Following up with customers after jobs to ensure satisfaction
- Updating job notes, customer records, and service details
- Assisting with general administrative and office tasks
- Helping resolve customer concerns with professionalism and empathy
- Keeping communication clear between customers and technicians
You’ll help create a smooth, organized, and positive experience for every customer from the first call to job completion.
What We’re Looking For
- Friendly, confident, and professional communication skills
- Strong organization and attention to detail
- Ability to multitask in a fast-paced environment
- Comfortable using computers and scheduling software
- Positive attitude and professional demeanor
- Reliable transportation and consistent attendance
- Customer service or office experience is helpful, but not required
Most importantly, we’re looking for someone who is dependable, organized, and genuinely enjoys helping people.
What You Might Enjoy Most About This Role
- Being the person who keeps everything running smoothly
- Helping customers feel heard, supported, and taken care of
- Working with a team that values professionalism and reliability
- Being part of a company that is growing quickly and creating new opportunities
- Making a real impact on customer satisfaction and the success of the business
If you’re looking for a position where your reliability matters, your communication skills make a difference, and your work is truly appreciated, we encourage you to apply today.
Tell us why you enjoy helping customers and what makes you someone others can depend on.
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
