Customer Service Coordinator – Fast Paced Environment
Monday-Friday 9a-6pm/ NO WEEKENDS
Company Overview
Located in a vibrant community, our dealership is a premier pre-owned vehicle provider dedicated to helping customers find reliable vehicles regardless of their credit history. We are passionate about offering opportunities for individuals to build credit and secure dependable transportation, all while fostering a dynamic and growth-oriented team environment.
About the Role
We are looking for a highly organized, fast-paced Customer Service Coordinator to join our team. This role is the central point of communication between customers, technicians, and internal departments.
This is NOT a sit-back desk job. You will be managing multiple customers, vehicles, and processes at the same time in a high-energy environment.
If you thrive under pressure, stay organized, and can keep things moving—this is a great opportunity.
Compensation
- Competitive pay (based on experience) $23-27/HOUR
- Performance-based opportunities available
What You’ll Be Doing
- Communicating with customers regarding vehicle concerns
- Managing multiple vehicles through different stages of service
- Coordinating between technicians, parts, and management
- Scheduling and prioritizing incoming work
- Following up with customers on status updates
- Creating and managing estimates
- Keeping accurate records and notes
- Ensuring nothing falls through the cracks
What We’re Looking For
- Strong multitasking ability (handling multiple situations at once)
- Excellent communication skills (phone and in-person)
- Highly organized and detail-oriented
- Ability to stay calm under pressure
- Problem-solving mindset
- Reliable and accountable
Experience (Preferred but NOT Required)
- Customer service experience
- Automotive experience is a plus, but not required
- Experience in fast-paced environments (retail, hospitality, etc.)
What Matters Most
We care more about:
- attitude
- organization
- ability to handle pressure
than previous automotive experience.
Work Environment
- Fast-paced, team-oriented environment
- High volume of vehicles and customer interaction
- Opportunity to grow within the company
Join us as a Customer Service Coordinator and become an integral part of a lively team committed to delivering top-tier automotive solutions!
Pay: $23.00 - $27.00 per hour
Benefits:
- 401(k) 4% Match
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
Work Location: In person
