Service Advisor

Northridge Toyota • Northridge, California, United States • $4k - $18k / month • 2w ago

We are looking for a Service Advisor to join our growing team! The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Responsibilities:

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

Requirements:

Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs

Compensation & Benefits:

The compensation range for this postiion is $4,000 to $18,000 per month, paid semi-monthly. In addition, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, a 401k plan, paid time off, and opportunities for professional development and advancement.

For more than 40 years, Northridge Toyota has proudly served San Fernando Valley drivers with outstanding Toyota sales, service and financing.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.