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Service Lane Manager

City Kia Of Orlando • Full-time • Orlando, Florida, United States • $100k / year • 3w ago

COME JOIN THE FUN AT CITY KIA OF GREATER ORLANDO!!!!!!!!!

******NEW STATE OF THE ART FACILITY****

EARNING POTENTIAL: $100,000 - $160,000+ / year **

Job details

Job type

Full-time

Job Description

The Automotive Service Lane Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.

Primary Responsibilities include (but are not limited to):

Specific duties for this customer service role include, but are not limited to:
Coaching service department teammates on all operational issues of working the process
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Evaluating performance and productivity of all service department personnel
Ensuring store safety, including the use of and maintenance of safety equipment
Ensures that proper inspections are being conducted

Qualifications

We are looking for:

Outstanding leadership and store management skills
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Minimum of 2 years’ experience in a Service Manager role
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team