Assistant Automotive Service Manager
Full-Time | $1,000–$2,500/Week | Weekly Pay + Bonuses | Billings, MT
About the Role
We're a growing auto repair shop under new ownership in Billings, MT — and we're building something worth being part of. We're looking for an experienced Assistant Service Manager who's ready to step into a real leadership role, help shape the culture of a shop on the rise, and be rewarded for it.
This is a hands-on position for someone who knows the service drive inside and out — someone who can write service, close repair orders, keep 3 technicians across 6 bays productive, and leave every customer glad they chose us.
If you're the kind of person who takes ownership, solves problems before they become fires, and genuinely enjoys leading a team — keep reading.
What You'll Do
- Greet customers, answer phones, and manage the service drive from open to close
- Write accurate estimates and present repair recommendations with confidence and transparency
- Close repair orders and follow up to make sure every customer leaves satisfied
- Coordinate workflow between the front desk and 3 technicians to keep all 6 bays turning efficiently
- Build lasting customer relationships that generate repeat business and referrals
- Handle customer concerns quickly, professionally, and with a solutions-first mindset
- Support the Shop Manager with daily operations, team communication, and shop goals
- Help maintain a clean, organized, and professional front-of-shop experience
You're the Right Fit If You Have:
- 2+ years of experience as a Service Advisor, Service Writer, or Service Manager in an auto repair or dealership setting
- Strong communication skills — you build trust fast and close with confidence, not pressure
- Solid understanding of common repairs: brakes, alignments, suspension, steering, and general maintenance
- The ability to multitask and stay composed in a fast-paced environment
- A team-first mentality — you lead by example, not by title
- Experience with shop management software (a plus, but we can train the right person)
- Bilingual in English and Spanish (a plus — not required)
What You'll Get
- $1,000–$2,500/week depending on experience — paid every week
- Performance bonuses on top of your base
- Consistent schedule — 40–45 hours/week, no guessing games
- Benefits package (health, dental, vision — details discussed at interview)
- Real growth potential — as the shop grows, so does your role
- Ongoing training and support to keep your skills sharp
- Ownership that listens — you'll never feel like just a number here
- A positive shop culture we're building from the ground up — your input matters
Why Now?
New ownership means new energy, new investment, and new opportunity. We have 6 bays and room to grow — the person who steps into this role now has a real chance to expand the team, take on more responsibility, and build a career — not just fill a seat.
Think you're the one? Apply today — we're ready to meet you.
Job Type: Full-time
Pay: $1,000.00 - $2,000.00 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
