Automotive Sales Associate

MARIN HONDA • Full-time • San Rafael, California, United States • $60k - $85k / year • 1w ago

Job Overview
Are you great at what you do? Do you want to be surrounded by others that are also? Do you want to feel appreciated and be paid what you deserve? Do you feel stuck where you’re at? Do you just not know? Come take a tour of our facility and find out why you want to work with us!

Automotive salespeople are responsible for making customers feel welcome and supported through the car-purchasing process.
Greet customers arriving at the dealership
Showcase the dealership's vehicles and explain their features and warranties to customers
Answer customer questions about cars, financing and purchase process
Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
Negotiate car prices and trade-in values for customers' vehicles
Coordinate with the finance department to determine each customer's financing and ownership options
Contact past customers to ensure they are satisfied with their vehicles

Car Salespeople show and sell new and used cars to customers and are the chief point of contact throughout the purchase process. They learn what people want and need from their vehicles and suggest cars that suit their needs and tastes best. They also answer questions about their dealership’s vehicles, warranties and finance options to help consumers make informed purchase decisions.

A Car Salesperson uses a variety of soft skills and industry knowledge to provide the most rewarding customer service experience they can. Skills and qualifications include:

Exceptional customer service skills, including interpersonal communication and rapport building
In-depth knowledge of the dealership's vehicles, finance options and sales process
Intuition to anticipate which cars will appeal to different customers
Active listening to best determine a customer's wants and needs
Confidence to create a positive impression on customers
Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership
Organization and time management to handle many different customers, including past customers, at once
Teamwork and collaboration skills to coordinate sales with the financing department and/or other Salespeople
A welcoming and friendly demeanor
Knowledge and passion for vehicles

QUALIFICATIONS:

A successful Sales Associate needs the product knowledge, professionalism, and empathy that customers look for today. Communication is extremely important in a sales department as it contributes to team building within the sales team and the General Office.

· Background in business, previous sales experience or customer service experience helpful

· Basic math skills

· A professional appearance

· Customer centered attitude and a strong desire to succeed

· Valid driver’s license, eligible to be insurable in accordance with our policy and dealership standards.

· Excellent communication, interpersonal and telephone skills; well organized and self-motivated.

· Basic skills using a computer, fax machine, copier, etc.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Ability to stand and walk for long periods of time.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits: