Automotive BDC Manager

Confidential • Full-time • Lighthouse Point, Florida, United States • $60k / year • 1w ago

Overview

Join our dynamic automotive team as an Automotive BDC Manager, where your leadership and sales expertise will drive our customer engagement and dealership success. In this pivotal role, you will oversee the Business Development Center (BDC) operations, manage a high-performing sales support team, and implement strategies to boost outbound and inbound sales efforts. Your energetic approach will motivate your team to excel in customer relationship building, deal closing, and achieving ambitious sales targets. This position offers an exciting opportunity to influence the customer journey while fostering a vibrant, results-driven environment.

Responsibilities

Lead and manage the BDC team to maximize outbound and inbound automotive sales activities, including passenger car sales and high-end vehicle offerings.
Develop and execute strategic plans to generate a robust sales pipeline through cold calling, B2B sales, and outreach efforts.
Oversee customer relationship management (CRM) systems to ensure accurate tracking of client interactions, inventory management, and follow-up procedures.
Train and support team members in effective phone etiquette, negotiation techniques, upselling strategies, and closing deals efficiently.
Collaborate with marketing to implement outreach campaigns that enhance lead generation and brand visibility in the automotive industry.
Monitor performance metrics related to achieving sales targets, retail math accuracy, inventory control, and overall dealership sales support.
Foster a positive environment focused on customer service excellence, professional communication skills, and organizational efficiency across all team activities.

Qualifications

Proven experience in automotive dealership sales management or BDC operations with a strong understanding of automobile sales processes.
Demonstrated success in outside sales, outbound calling, deal closing, and achieving or surpassing sales targets.
Excellent communication skills with the ability to build lasting customer relationships through effective client communication and public speaking.
Proficiency in CRM software and automotive financing options; experience with inventory management systems is highly desirable.
Strong organizational skills coupled with retail math expertise; capable of managing multiple priorities within a fast-paced environment.
Multilingual or bilingual abilities are a plus for engaging diverse customer bases across different markets.
Knowledge of high-end sales techniques, B2B sales strategies, and dealership inventory control practices is preferred.

Embrace this opportunity to lead a motivated team in a thriving automotive environment where your skills in sales negotiation, client relationship building, and strategic planning will make a significant impact!

Pay: From $60,000.00 per year

Benefits: