NOW HIRING: AUTOMOTIVE SALES BDC MANAGER

VIP Honda • Full-time • North Plainfield, NJ, US • $0 - $200k / year • 2w ago

NOW HIRING: AUTOMOTIVE SALES BDC MANAGER BUILD THE TEAM. DRIVE THE LEADS. OWN THE RESULTS.

VIP Honda is looking for an experienced, aggressive, and highly motivated Automotive Sales BDC Manager to lead our Business Development Center and help take our sales operation to the next level.

This is an opportunity for a proven BDC leader who knows how to recruit, train, motivate, coach, and hold a team accountable.

We are looking for someone who doesn't just manage a CRM — we want a manager who knows how to turn leads into appointments, appointments into showroom traffic, and showroom traffic into sold vehicles.

WHAT WE OFFER

Competitive management salary
Aggressive performance-based bonus opportunity
Significant earning potential for proven performers
Growing dealership with strong sales opportunities
Professional management team
Training and development
Opportunity to build and grow your own BDC team
Career advancement opportunities
Employee vehicle purchase programs
Paid time off
Health and supplemental benefits
A performance-driven environment where results are recognized and rewarded

YOUR RESPONSIBILITIES

As the Sales BDC Manager, you will be responsible for the overall performance and profitability of the BDC department.

Your responsibilities will include:

Recruit, hire, train, and develop BDC representatives
Set daily, weekly, and monthly performance expectations
Monitor inbound and outbound calls, texts, emails, and internet leads
Track appointments set, appointments confirmed, appointments shown, and sold customers
Monitor CRM activity and ensure proper lead follow-up
Coach employees through call reviews and performance evaluations
Create effective follow-up processes and campaigns
Work closely with the General Manager, Sales Managers, and Sales Team
Develop strategies to increase appointment and show rates
Hold BDC representatives accountable for their individual goals
Monitor lead sources and identify opportunities for improvement
Ensure every lead is contacted quickly and followed up with consistently
Conduct daily meetings and performance reviews
Motivate the team to exceed monthly goals
Help create a culture of urgency, accountability, and customer service

THE NUMBERS MATTER

The successful candidate will understand that a BDC is a sales department, not simply a call center.

You will be expected to manage and improve:

Lead Response Time
Contact Rate
Appointment Set Rate
Appointment Show Rate
Sold Rate
Outbound Activity
Internet Lead Closing Rate
Customer Follow-Up
BDC Gross Profit Contribution

You will use numbers and reporting to identify weaknesses, coach your team, and continuously improve results.

THE PERSON WE ARE LOOKING FOR

We want a leader who:

Has previous automotive BDC or Internet Sales management experience
Has a proven history of improving BDC performance
Understands automotive sales and dealership operations
Is an excellent communicator and motivator
Is highly organized and detail-oriented
Is comfortable working with CRM systems and performance reports
Is competitive and goal-oriented
Leads by example
Can recruit and develop strong employees
Is not afraid to hold people accountable
Has a strong sense of urgency
Understands that activity + accountability + consistency = results

THIS IS YOUR OPPORTUNITY

VIP Honda is building a high-performance sales organization, and we are looking for a BDC Manager who wants to be part of that growth.

If you're currently managing a BDC department and believe you can build a stronger team, increase appointments, improve show rates, and sell more cars, we want to talk to you.

Don't apply if you're looking for a maintenance job.

Apply if you're ready to BUILD, LEAD, and WIN.

APPLY TODAY

VIP Honda
Automotive Sales BDC Manager

Bring your experience. Bring your energy. Bring your results.

Equal Opportunity Employer. Compensation and benefits are subject to dealership policies and applicable requirements.

Pay: Up to $200,000.00 per year

Benefits: