Automotive Service Advisor

Hartford Toyota Superstore • Hartford, Connecticut, United States • $50k - $90k / year • 1m ago

Import Automotive Service Advisor

Join Our Team!

We are seeking a motivated, professional, and customer-focused Import Automotive Service Advisor to join our growing service department. The ideal candidate will have excellent communication skills, strong computer proficiency, and a passion for providing exceptional customer service.

Responsibilities:

Greet customers promptly and professionally.
Listen to customer concerns and accurately document vehicle service needs.
Communicate repair recommendations and service updates clearly.
Coordinate with technicians to ensure efficient workflow and timely repairs.
Prepare repair orders, estimates, and invoices.
Maintain consistent communication with customers throughout the service process.
Deliver an outstanding customer experience from vehicle drop-off to pick-up.

Qualifications:

Previous automotive service advisor experience preferred, especially with import vehicles.
Strong customer service and people skills.
Professional appearance and attitude.
Comfortable working with computers and dealership management software.
Excellent organizational and multitasking abilities.
Ability to work in a fast-paced environment.
Valid driver's license with a good driving record.
Must be able to pass a pre-employment drug screening.
Dependable, punctual, and willing to work as part of a team.
Positive attitude and strong desire to succeed.

What We Offer:

Competitive pay based on experience.
Health and benefits package.
Paid vacation and holidays.
Ongoing training and career advancement opportunities.
Supportive team environment with a growing dealership.

If you are a hardworking professional who enjoys helping customers and wants to build a successful career in the automotive industry, we encourage you to apply today.