Location: Terrell, TX
Job Type: Full-Time
Salary: $6,000 – $10,000 per month (based on experience and performance)
Platinum Ford is seeking an experienced Service Advisor who is ready to earn top pay and join a high-performing, customer-focused team. Automotive service advisor experience is required — Ford experience is a plus!
We’re looking for a professional who can deliver outstanding customer service, manage repair orders with accuracy, and help drive the success of our service department.
- Greet and assist customers with professionalism and courtesy.
- Listen to customer concerns and provide clear, accurate information.
- Recommend appropriate services and repairs based on customer needs and vehicle condition.
- Provide detailed repair estimates and explain costs and timeframes.
- Schedule appointments and monitor progress to ensure timely completion.
- Maintain accurate records of customer interactions and transactions.
- Educate customers on repair needs and service recommendations.
- Strive for and maintain high NPS scores.
Minimum 2-4 years of experience as an automotive Service Advisor (dealership experience preferred).
Strong communication and organizational skills.
Ability to multitask in a fast-paced environment.
Solid knowledge of automotive systems and repair processes.
Commitment to delivering excellent customer service.
Competitive pay: $6,000 – $10,000 per month (performance-based)
Full benefits package including:
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- Health, dental, vision, and life insurance
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- Rotating weekends for better work-life balance
Ready to take your career to the next level? Apply today and join the Platinum Ford team where your experience and performance are rewarded!
