Automotive Desk Manager – Process Driven, High Accountability, No Drama
Monadnock Ford – Swanzey, NH
Monadnock Ford is looking for a professional Automotive Desk Manager who knows how to structure and close deals while respecting a proven process.
This is not a role for someone looking to overhaul systems or chase titles. This is an opportunity for a true desk professional who understands how to work within a structured environment, support salespeople, and maximize deal performance while maintaining a customer-first mindset.
We are a locally trusted dealership group with strong community roots, and we operate under a simple philosophy:
Transparency. Accountability. No gimmicks. Follow the process. Deliver results.
If you are a steady, experienced desk manager who takes pride in closing deals, developing people, and executing proven systems—we want to talk to you.
What This Role Looks Like
This position is responsible for desking deals, structuring profitable transactions, and helping the sales team close customers efficiently and professionally.
You will work directly with ownership and store leadership to execute—not reinvent—our proven sales process.
Daily responsibilities include:
- Structuring and desking deals to maximize profitability and customer satisfaction
- Supporting sales staff in closing deals professionally and efficiently
- Ensuring all deals follow dealership process and compliance standards
- Working closely with F&I and sales leadership to maintain deal flow
- Monitoring deal profitability, lender programs, and inventory strategy
- Coaching salespeople on deal presentation and closing techniques
- Maintaining accountability and structure within the sales department
- Supporting CRM and lead-to-sale process discipline
- Helping drive consistent monthly performance without shortcuts
Who Thrives Here
The right candidate is process-driven, steady, and confident without ego.
We are not looking for someone who job-hops or needs a title to feel important. We are looking for someone who knows how to desk deals, close business, and work within a proven structure.
You will succeed here if you:
- Know how to close deals—not just talk about closing
- Respect leadership and follow established systems
- Believe consistency beats chaos
- Are calm under pressure and professional with customers and staff
- Take pride in developing salespeople
- Understand gross, structure, and lender relationships
- Want long-term stability, not constant change
Requirements
- Minimum 3+ years Automotive Desk Manager or Sales Manager experience
- Strong knowledge of deal structure and lender programs
- Proven ability to close deals and support sales teams
- Experience working within CRM-driven processes
- Strong communication and leadership skills
- Professional, accountable, and detail-oriented
- Stable work history preferred (we value long-term commitment)
Compensation & Benefits
- Competitive salary + performance-based bonus
- Health, dental, and vision insurance
- Paid vacation
- 401(k) options
- Supportive leadership environment
- Long-term growth opportunity within a stable organization
- Work for a dealership group that values people, process, and performance
Why Monadnock Ford
We are not a revolving-door dealership.
Our team is built on accountability, structure, and community trust. Many of our employees live locally, support local organizations, and take pride in serving customers the right way.
We believe in:
- Clear processes
- Transparent pricing
- Professional leadership
- Long-term relationships—with both customers and employees
If you are tired of chaos, politics, and constant turnover—and you're ready to work in a dealership that values discipline and results—this could be the opportunity you've been waiting for.
Pay: $105,000.00 - $135,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
