Automotive Sales Business Development Center (BDC) Representative - Raceway Nissan & Jeep

Raceway Nissan • Full-time • Freehold, New Jersey, United States • 3m ago

Location: Freehold, NJ
Position: Automotive Sales Business Development Center (BDC) Representative
Company: Raceway NissanJeep of Freehold

Schedule:

11am-7pm during the week with one weekday off 9am-6m Saturdays

Raceway Nissan and Raceway Jeep of Freehold are looking for motivated, dependable, and
results-driven Sales BDC Representatives to join our growing team.

This is not a receptionist position. This is a performance-based role focused on responding to
customers, making outbound calls, setting appointments, confirming appointments, and creating
showroom traffic for both dealerships.

The right candidate is confident on the phone, organized, competitive, comfortable working
inside a CRM, and capable of handling a high volume of customer communication every day.

Responsibilities

Respond quickly and professionally to internet leads, phone inquiries, online chats, and
customer messages
Make consistent outbound calls, texts, and emails to new and existing customers
Set, confirm, and follow up on sales appointments
Re-engage unsold customers, missed appointments, previous leads, and inactive
prospects
Perform customer retention and data-mining outreach
Maintain accurate notes, tasks, appointments, and customer information in the CRM
Work closely with sales managers and salespeople to improve appointment show and
sold rates
Communicate current inventory, promotions, incentives, and dealership offers accurately
Meet established daily and monthly performance standards

Performance Expectations

BDC Representatives will be measured on:

Outbound call and communication activity
Lead response time
Appointments set
Appointments confirmed
Appointment show rate
Sold appointment rate
CRM accuracy and follow-up completion
Overall contribution to dealership traffic and sales

Qualifications

Previous automotive BDC, call center, customer service, or sales experience preferred
Automotive BDC experience is a strong plus
Strong phone, written, and verbal communication skills
Comfortable making a high volume of outbound calls
Ability to manage multiple customers and follow-up tasks
Reliable, punctual, organized, and goal-oriented
Comfortable being coached and held accountable to performance standards
Experience with VinSolutions, Podium, Matador, or similar dealership technology is a
plus
Bilingual candidates are encouraged to apply
High school diploma or equivalent required
Schedule
Full-time position
Saturdays are required
Sundays and one additional weekday off
Candidates must be available to work dealership business hours
Compensation and Benefits
Base salary plus monthly performance commissions
Expected annual earnings of $50,000–$65,000 based on performance
Health insurance and eligible employee benefits
Retirement plan options
Paid training and ongoing coaching
Employee discounts on vehicles, service, and parts
Opportunity for advancement within the Raceway organization

Apply Today

Candidates who are motivated by goals, enjoy speaking with customers, and want their
performance to directly impact their income are encouraged to apply.
Raceway Nissan and Raceway Jeep of Freehold are equal opportunity employers. Employment
may be contingent upon successful completion of applicable background screening and
pre-employment requirement

Pay: $650.00 per week