Used Car Director/Manager

Page Auto Group • Full-time • Southfield, MI, US • $120k - $180k / year • 3m ago

Preowned Vehicle Operator/Manager/Director

Page Toyota

21262 Telegraph Road,

Southfield, MI 48033

Our long terms used car manager is retiring and we are looking for a candidate who has integrity and honesty, immense knowledge in used car management (used car retail, vehicle acquisition and inventory management including appraisal, turn, merchandising & recon management) to run an 80–100 cars used operation.

If you’re a disciplined operator who can buy right, recon fast, price to market, desk with confidence, and lead with a calm/modern leadership style—this is a rare opportunity to step into a respected organization with long-term stability and room to grow.

About Page Auto Group

We proudly operate the longest serving Toyota store in the state of Michigan and a top-performing Honda operation in Metro Detroit. We are employee-oriented, performance-driven, and committed to career growth for ambitious leaders who want to build something strong and sustainable.

Core responsibilities:

Used Vehicle Leadership & Department Performance

Lead day-to-day used car operations targeting 80–100+ used units/month
Own key KPIs: turn rate, aging buckets, GPU, recon days, source mix, wholesale performance
Run a structured daily cadence: inventory/pricing/recon/aged-unit action plans

Vehicle Acquisition (Trades, Street Buys, Service Drive, Auction)

Manage a disciplined acquisition strategy across:
Trade appraisals (critical)
Street buys (with acquisition manager/sales team)
Service drive buys
OEM/auction lanes (Toyota & Honda preferred)
Build and execute a weekly “buy plan” by segment/price band to keep inventory healthy
Use data and process to prevent “water” (bad buys, uncontrolled recon, wrong cars)

Appraisals & Negotiation (a must-have strength)

Personally conduct/approve appraisals using a consistent method:
vehicle inspection + test drive + history report + market comps + recon estimate + exit strategy
Confidently negotiate trade values and protect the store while keeping customers treated fairly
Coach the sales team on trade walkarounds and expectation setting

Recon Management (fast, controlled, accountable)

Partner with Service to manage recon cycle time, cost control, and quality
Drive a “time-to-line” culture: remove bottlenecks, manage approvals, coordinate parts/detail
Prefer and maximize in-house recon while using outside vendors strategically when needed

Inventory Management, Pricing, Merchandising & Digital Retail

Own daily pricing governance and strategy (market-based pricing with aging rules)
Execute strict aged-unit actions (repricing, merchandising refresh, wholesale exit discipline)
Enforce high merchandising standards:
photos, comments, equipment accuracy, CarFax/AutoCheck visibility, online presentation
Improve online performance and lead conversion through digital retail best practices

Desking, TO, Closing & F&I Partnership

Desk and close deals efficiently; skilled in TO and objection handling
Protect front gross while leaving a leg for F&I to win appropriately
Drive consistent deal structure, clean paperwork flow, and speed of execution

Leadership & Culture

Lead by example: disciplined, self-motivated, calm under pressure
Coach, train, and motivate without fear-based management
Be a strong cross-department partner (Sales, Service, Parts, F&I, BDC/Internet, Accounting)

What we’re looking for (skills & requirements)

Must-haves

Proven used car management experience with accountability for turn, recon, pricing, and acquisition
Strong appraisal skills and trade negotiation ability (non-negotiable)
High integrity, transparency, and “clean-deal” mindset
Highly self-motivated, disciplined, organized, and fast-paced
Excellent closing/TO ability and strong customer interaction skills
Comfortable using data daily to make decisions (not ego-based)
Although experienced but coachable and always willing to learn

Highly preferred experience

Toyota and/or Honda used operations (including OEM/wholesale/auction familiarity)
Reynolds experience
vAuto & VinQue experiences
Digital retailing savvy (online merchandising, pricing strategy, lead conversion)
Familiarity with modern acquisition tools and a willingness to adopt new technology (including AI)

Why Page Auto Group

Long-standing, respected organization with deep roots in Michigan
Employee-oriented culture with real growth opportunities for driven leaders
A chance to lead a meaningful operation with autonomy, structure, and support
Work with teams that value professionalism, customer care, and accountability

How to apply

Send your resume and a brief note answering to juepage@pagetoyota.com:

What’s your philosophy on turn vs gross?
What are your non-negotiables in appraisal and recon control?
What tools have you used (Reynolds, vAuto, VINCue, acquisition platforms)?

WE LOOK FORWARD TO MEETING YOU!

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