General Sales Manager
Windward Auto Group | Full-Time | Exempt
Lead. Develop. Drive Results.
Windward Auto Group is seeking an experienced General Sales Manager (GSM) to lead our sales organization and continue building a culture of accountability, customer excellence, and high performance.
This is an outstanding opportunity for a proven automotive sales leader who thrives on developing people, increasing profitability, and creating a world-class customer experience. If you are a strategic leader with a track record of growing sales, mentoring successful managers, and driving dealership performance, we want to hear from you.
What You'll Do
As the General Sales Manager, you will provide leadership and oversight for all new and used vehicle sales operations, ensuring the dealership consistently meets and exceeds its sales, profitability, and customer satisfaction goals.
Key Responsibilities
- Lead, coach, and develop New and Used Vehicle Sales Managers.
- Recruit, hire, train, and retain top-performing sales leaders and sales professionals.
- Establish and monitor monthly and annual sales, gross profit, and performance objectives.
- Drive profitability across all sales departments while maintaining exceptional customer satisfaction.
- Collaborate with executive leadership on forecasting, budgeting, inventory strategy, and operational planning.
- Manage vehicle inventory levels to maximize turn and profitability.
- Ensure timely merchandising and presentation of all new and used inventory.
- Develop strategies for aging inventory and vehicle disposition.
- Review and approve vehicle appraisals and deal structures.
- Monitor used vehicle reconditioning to ensure vehicles are frontline-ready.
- Analyze market trends, competitive activity, demographics, and sales performance to develop effective sales and advertising strategies.
- Oversee dealership marketing efforts, digital merchandising, website accuracy, social media presence, and online reputation.
- Maintain compliance with manufacturer programs, incentives, and dealership policies.
- Lead ongoing sales training through coaching, one-on-one development, and regular sales meetings.
- Resolve customer concerns professionally while maintaining exceptional customer satisfaction.
- Partner with the Service Department to ensure an outstanding delivery experience.
- Maintain a professional, safe, and organized dealership environment.
What We're Looking For
- Previous experience as an Automotive General Sales Manager or a high-performing Sales Manager ready for the next step.
- Proven ability to lead high-volume automotive sales teams.
- Strong understanding of inventory management, desking, appraisals, F&I collaboration, and dealership operations.
- Excellent leadership, coaching, and team development skills.
- Strong analytical and financial acumen.
- Outstanding communication and customer relationship skills.
- Ability to build a culture of accountability, urgency, and continuous improvement.
- Experience with CDK, CRM systems, and digital retailing platforms is a plus.
- Chrysler, Dodge, Jeep, Ram, or Hyundai experience is preferred but not required.
Why Windward Auto Group?
At Windward Auto Group, we're committed to building exceptional teams that deliver exceptional customer experiences. We believe great leadership creates great cultures, and we invest in people who are passionate about developing others while producing outstanding business results.
We offer:
- Competitive compensation package
- Performance-based bonus opportunities
- Health, dental, and vision benefits
- Paid time off
- 401(k)
- Ongoing leadership development
- Career advancement opportunities
- Supportive and performance-driven culture
If you're a driven automotive leader who knows how to build successful teams, maximize profitability, and create an exceptional customer experience, we'd love to meet you.
Apply today and help lead the future of Windward Auto Group.
Pay: $250,000.00 - $350,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
